Time frame for our order shipment may vary due to quantity ordered and busy seasons. Usually it can take between 6-7 weeks but could get extended depending on metal sourcing availability or high volume of orders.
Rush orders are available on non Cerarkoted units. If the order needs to be rushed do let us know before placing the order so we can let you know if we can meet your deadline. There will be a $150 rush fee.
All return shipping for factory slides will include insurance to cover the slide and if aftermarket optics were part of the order will cover the optics as well. All order are shipped via USPS either 1st class mail or Priority unless otherwise requested and paid for by the customer. Once order is ready to ship the customer will be automatically notified by e-mail with tracking information.
We stand behind our product and if there are any manufacturing defects we will replace the defective unit. We offer limited lifetime warranty against manufacturing defects. Any modifications perform by customer voids warranty.
Orders can be cancelled for a full refund before the order is machined. Once the order is machined, customer is no longer able to cancel.
Returns and Exchanges
Customer must notify us before sending any returns back. Any returns made without prior notification cannot be accepted. If the product is damaged during shipping customer must notify us within 7 business days from receipt of the issue and we will replace it at no cost to the customer. For all other returns please notify us within 30 days. If return or exchange is necessary due to manufacturing defect, we will pay for return shipping. All items must be shipped back within 30 days after approval for a full refund. Any items shipped back after 30 days will incur 15% restocking fee. Please contact us at firstname.lastname@example.org.
Design Dynamic Tactical adheres to all State and Federal law and regulations regarding the sales of the firearm accessories. We follow any and all restrictions if applicable.